FAQ: Orders

Once an order has been placed, we cannot guarantee that it can be changed or cancelled. However, if you Contact Us as soon as possible after ordering, we will try our best to accomodate you.

If you receive your order and it is missing one or more items, please Contact Us as soon as possible.

Be sure to include:

• Order number
• Missing Items
• Image of the items you did receive
• If the package appears to be damaged, please include a photo

We try our best to get orders shipped out as quickly as possible, but we are a very small team and sometimes life can get in the way. Additionally, some of our products are made to order and may require additional time to ensure the highest quality possible.

Once shipped, you will receive an email with your tracking information. If you have not received an email within 3 days, please Contact Us and we will get back to you with the current status of your order.

Sure! Please Contact Us within 1 week of your purchase to have the discount applied and a refund issued back to you.

Be sure to include all relevant purchase information and the discount code you wish to apply.

Unfortunately, we cannot honor sale prices on orders placed before or after the sale dates.

An order status of Pending/Unfulfilled means that we are still preparing your order and it has not yet been shipped. You will receive an email that includes a tracking number once your order has been shipped. If you experience a significant delay, please Contact Us as we will do our best to assist you!

We may cancel any orders we flag as suspicious. Cancelled orders are unable to be reinstated. If you believe your order was cancelled in error, please Contact Us.

Unfortunately, we can only honor one promo code per order.