FAQ: Returns

We offer a full 30-day money-back guarantee! If you're not competely satisfied with your purchase, you have 30 days to return your order to us for a full refund, excluding any applicable shipping and/or handling fees.

To initiate a return, you can Contact Us to being the process. Be sure to include all information associated with your order, such as your name and order number.

If the return was due to an error of ours (for example, the item you received is defective), we will accept responsibility for all shipping costs related to the return and provide a prepaid shipping label via email for orders within the United States.

If the return is not due to an error of ours (i.e. you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs.

Customers have 30 days to send back purchases made at PsyCircuits once the return is approved. Returns postmarked after 30 days of the return's approval will be refused and sent back at the customer's expense.

*It is at management discretion to make one time exceptions. If management approves any late returns, the return would only be eligible for store credit.